Delete Your Account and Data
We respect your right to privacy and data control. If you wish to delete your Konek account and all associated data, you can request deletion through the following methods:
How to Request Deletion
Option 1: In-App Deletion
You can delete your account directly from the Konek mobile app:
- Open the Konek app
- Go to Settings
- Select "Account Settings"
- Tap "Delete Account"
- Follow the confirmation steps
Option 2: Email Request
Send an email to our privacy team requesting account deletion:
Please include your registered email address or username in your request to help us identify your account.
What Data Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Your profile information (name, email, phone number, profile picture)
- Activity history and participation records
- Messages and conversations
- Location data and preferences
- Calendar integrations
- Photos and media you've uploaded
- All other personal information associated with your account
Important Information
- Processing Time: Account deletion requests are typically processed within 30 days
- Irreversible: Account deletion is permanent and cannot be undone
- Active Activities: You will be removed from any upcoming activities you've joined
- Legal Requirements: Some data may be retained for legal compliance purposes
Data Retention Exceptions
In certain circumstances, we may need to retain some information:
- To comply with legal obligations
- To resolve disputes
- To enforce our agreements
- For fraud prevention and safety purposes
Such retained data will be minimized and kept only as long as legally required.
Alternative Options
Before deleting your account, you might consider:
- Deactivating your account: Temporarily disable your profile while keeping your data
- Adjusting privacy settings: Control what information is visible to others
- Taking a break: Log out and return when you're ready
Questions or Concerns?
If you have any questions about the account deletion process or need assistance, please contact us: