Child Safety Standards Policy

1. Our commitment

Konek is a social application for users aged 16 and over that helps them discover and join real-world activities. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). We are committed to:

• Keeping users under 16 off Konek.
• Protecting users aged 16 and 17, who remain legal minors, from CSAE on the platform.
• Removing CSAE/CSAM as quickly as we are made aware of it.
• Cooperating with law enforcement and child protection authorities.
• Continuously improving the safety of our platform.

2. Definitions

• CSAE (Child Sexual Abuse and Exploitation): any conduct, content, or behavior that sexually abuses, exploits, or endangers a person under the age of 18, including grooming, sextortion, the production or distribution of CSAM, and the use of the platform to facilitate offline sexual abuse of a minor.
• CSAM (Child Sexual Abuse Material): any visual, audio, or textual material that depicts the sexual abuse or sexual exploitation of a person under the age of 18.
• Child / minor: any person under the age of 18.

3. Eligibility and age requirement

Konek is intended for users aged 16 and over. By creating an account, every user represents and warrants that they are at least 16 years old. Users aged 16 and 17 remain legal minors and are protected by the CSAE/CSAM provisions described in this policy.

We rely on the following measures to keep users under 16 off the platform:

• User attestation: every user must confirm during onboarding that they are at least 16 years old, and accept the terms of service which restrict the service to users aged 16 and over. Providing an exact date of birth is optional; when a user chooses to add one, the app rejects any date that would place the user under 16.
• Reactive removal: any account we identify as belonging to a user under 16, whether through a user report, automated signal, or third-party notification, is suspended and the associated content is removed.
• Age-appropriate content: the application does not contain features, advertising, or content directed at children under 16. Konek's Play Store and App Store target audience is set to users aged 16 and over.

4. Prohibited conduct

The following are strictly prohibited on Konek and constitute grounds for immediate, permanent account termination, content removal, and reporting to relevant authorities:

• Posting, sharing, soliciting, requesting, or producing CSAM in any form.
• Using Konek to groom, sexualize, sexually solicit, or sexually extort a minor.
• Using Konek to arrange or facilitate the offline sexual abuse, trafficking, or exploitation of a minor.
• Impersonating a minor for the purpose of any of the above.
• Sharing personally identifying information about a minor (name, location, school, image) without verifiable parental or legal-guardian consent.
• Creating, joining, or promoting any group, activity, or content whose purpose is the sexualization or exploitation of minors.

5. Detection and prevention

We combine the following measures, scaled to the size of the platform and updated as the platform grows:

• User reporting: every user can report a profile, an activity, a comment, a post, or a message directly from the application (see Section 6). Reports flagged as child-safety concerns are prioritized.
• Human review: child-safety reports are reviewed by a trained Konek reviewer.
• Automated tooling: we may employ automated content classification tools (such as image and text classifiers) to surface potentially harmful uploads for human review. We also evaluate industry-standard hash-matching against known CSAM databases as the platform grows.
• Behavioral signals: account-creation patterns, friending patterns, and reporting velocity are monitored to identify accounts that may be predatory; suspicious accounts are escalated to our reviewers.

6. How to report

Konek provides multiple ways to report suspected CSAE, CSAM, or any other child-safety concern.

In-app reporting

Every user can report a profile, an activity, a comment, a post, or a message directly from the application:

• Open the item or profile you want to report.
• Tap the contextual menu (the three-dot icon).
• Select Report.
• Choose the reason that best matches the concern. A "Child safety (CSAE / CSAM)" category is included.
• Submit. You can optionally add free-text details.

In-app reports are routed to our trust and safety queue and are reviewed within 24 hours of receipt for child-safety categories.

Email

For child-safety concerns from non-users (parents, educators, authorities), or for concerns that cannot be expressed through the in-app flow, please write to:

Please include, where possible: the username, profile URL, or any identifier that lets us locate the account or content; the nature of the concern; and any supporting context. Do not attach CSAM to your email; describe what you observed instead, and we will investigate from our side.

Emergencies

If you believe a child is in immediate danger, contact your local emergency services first (for example, dial 911 in the United States, 112 in the European Union, or your country's equivalent), and then notify us so we can preserve evidence and cooperate with the investigation.

7. How we respond to reports

When we receive a child-safety report, in-app or by email, we:

• Acknowledge the report internally and assign it to a trust and safety reviewer.
• Triage within 24 hours for child-safety categories.
• Investigate by reviewing the reported content, the reported account, and any related accounts or activity.
• Take action which may include: removing the content; suspending or permanently terminating the account; blocking the device or IP from creating new accounts; preserving evidence.
• Report to authorities as required by applicable law (see Section 8).
• Notify the reporter, where appropriate, that action has been taken. We do not disclose the identity of reporters to reported users.

8. Cooperation with law enforcement

Konek cooperates with law enforcement and child-protection authorities consistent with applicable law.

• United States: where Konek qualifies as a "provider" within the meaning of 18 U.S.C. § 2258A (as amended by the REPORT Act of 2024), we report apparent violations involving CSAM to the National Center for Missing and Exploited Children (NCMEC) CyberTipline. Where we file a CyberTipline report, we preserve the relevant content and metadata for the period required by law.
• European Union: we cooperate with INHOPE-affiliated hotlines and with national authorities under the Digital Services Act and related legislation specific to CSAM.
• Other jurisdictions: we respond to lawful requests from competent authorities and, where local law requires reporting of CSAM, we comply with that requirement.

9. Compliance with applicable laws

Konek complies with applicable child-safety laws in the jurisdictions where it operates, including the U.S. REPORT Act of 2024 and 18 U.S.C. § 2258A (where applicable), the EU GDPR and Digital Services Act, the UK Online Safety Act 2023, and any other child-safety legislation applicable in markets where Konek is distributed.

10. Child Safety Point of Contact

For child-safety notifications, including notifications from Google Play, NCMEC, INHOPE, and other authorities, contact:

This contact is monitored during business hours and is empowered to discuss Konek's CSAE prevention and review procedures and to take, or escalate, action when required.

11. Updates to this policy

We may update this policy from time to time to reflect changes in our product, in applicable law, or in industry practice. Material changes will be reflected by updating the "Last updated" date at the top of this page.